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Booking and Paying For Your Arrangements:
Subject to availability, a booking will be made with us when
⑴ you tell us that you would like to accept our written or verbal quotation, and
⑵ you pay us the applicable deposit being 15¡ó of the cost of your arrangements (or if booking within 56 days of departure full payment), and
⑶ we issue a confirmation invoice.

A binding contract will ­¡come into existence as soon as we have issued a confirmation invoice confirming the details of your booking and the due payment dates for any applicable balance to be paid which will be sent to you or your travel agent.

If there are 12 or more passengers in your party, payments must be made as follows : 15¡ó of the cost of your arrangements is payable on booking, a further 35¡ó of such cost is ­¢due 90 days before departure (if your booking is made between 90 and 56 days from departure, you will be required to pay 50¡ó of the cost of your arrangements on booking) and the balance is due 56 days before departure (if your booking is made less than 56 days before departure, you will be required to pay the entire cost of your arrangements at the time of your booking)."
1.applicable
2.entire
3.full
4.payable

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Liability for operation : We make every effort to ensure that departures and arrivals are on time but cannot be liable for any special expenses incurred by the hirer or caused by delays beyond our control. There may be occasions when the vessels are restricted in their operation due to the speed and or flow of the river. On occasions when a cruise has to be shortened or cancelled, either an appropriate proportion of the fee will be charged or refunded in total.

Food and Drink : You are welcome to bring your own food and drink onboard any Private Charter, though responsibility for setting up, clearing away, waste and disposal remains solely with the hirer.

Wheelchairs : Unfortunately, the design of our heritage fleet of vessels prevents them from accommodating wheelchairs onboard. Wheelchairs and mobility aids may be left ashore, and every assistance will be provided to those who have limited mobility to get them safely onboard.

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