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Liability for operation : We make every effort to ensure that departures and arrivals are on time but cannot be liable for any special expenses incurred by the hirer or caused by delays beyond our control. There may be occasions when the vessels are restricted in their operation due to the speed and or flow of the river. On occasions when a cruise has to be shortened or cancelled, either an appropriate proportion of the fee will be charged or refunded in total.

Food and Drink : You are welcome to bring your own food and drink onboard any Private Charter, though responsibility for setting up, clearing away, waste and disposal remains solely with the hirer.

Wheelchairs : Unfortunately, the design of our heritage fleet of vessels prevents them from accommodating wheelchairs onboard. Wheelchairs and mobility aids may be left ashore, and every assistance will be provided to those who have limited mobility to get them safely onboard.

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4¡¥While we try to ensure that all information, particularly times and prices, displayed on our websites are accurate errors may occur. If we discover an error in a price you have purchased, we will try to inform you as soon as possible and give you the option of either reconfirming your purchase at the correct price or cancelling it. Cancellation under these circumstances will entitle you to a full refund of any sums you have paid.

5¡¥Our boats depart promptly at 12:30 for our public lunch cruise and Sunday Lunch Jazz, 15:30 for our afternoon tea cruise and 20:00 for our public dinner cruise. We cannot return to the pier for any late guests. We do not offer a pick up service at any other points. We are unable to offer a refund or an alternative date if you were to miss your cruise.

Groups of 10-20 guests: We require a minimum notice period of 8 days to offer a full refund on cancellation; between 7 and 2 days in advance, a 25% charge will apply to cancellation or any number reductions. Cancellations received less than 48 hours prior to the cruise will incur 100% cancellation fee."

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How to register:
1.When you arrive at ABC Airport, please ­¡ the transit area and do not clear immigration as the registration booth is located in the transit area.
2.Present your passport, boarding passes and valid entry visa (if applicable) at the registration booth.
3.Registration will close 1 hour before the tour start time and participants will be guided as a group to clear immigration before the tour starts."
1.go out
2.leave from
3.prepare for
4.remain in

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