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Liability for operation : We make every effort to ensure that departures and arrivals are on time but cannot be liable for any special expenses incurred by the hirer or caused by delays beyond our control. There may be occasions when the vessels are restricted in their operation due to the speed and or flow of the river. On occasions when a cruise has to be shortened or cancelled, either an appropriate proportion of the fee will be charged or refunded in total.

Food and Drink : You are welcome to bring your own food and drink onboard any Private Charter, though responsibility for setting up, clearing away, waste and disposal remains solely with the hirer.

Wheelchairs : Unfortunately, the design of our heritage fleet of vessels prevents them from accommodating wheelchairs onboard. Wheelchairs and mobility aids may be left ashore, and every assistance will be provided to those who have limited mobility to get them safely onboard.

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We must receive the balance of the cruise cost (after deducting the deposit you have paid) not less than 70 days before departure unless you book less than 70 days before departure, in which case you must pay the total cruise cost at the time of booking. If we have not received all monies due to us in full and on time, we are ­¡ to assume that you wish to cancel your cruise and you will have to pay cancellation charges as set out below."
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Tour Length : About 4.5 hours (hotel to hotel)

Tour Departs : Daily at 7:00 am, 9:15 am, 11:30 am, 1:45 pm and 6:30 pm, with hotel pickup about 1 hour before flight departure time

¡¦Passengers must reconfirm their tour prior to scheduled departure time by calling tour company listed on confirmation sheet upon arrival at hotel and advise them of your hotel room number.

­¡It is the passengerʼs responsibility to be at the correct pick up location at time advised by tour company. Please be there at least 10 minutes prior to scheduled pick up time.
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