¥á¥Ë¥å¡¼¥Ü¥¿¥ó

5Ìä¤Ç1¥»¥Ã¥È ³¤³°Î¹¹Ô¼Â̳¾
5Ìä¤Ç1¥»¥Ã¥È¤Ç¤¹¡£¤½¤ì¤¾¤ì¤ÎÌäÂê¤Ë¤Ä¤¤¤Æ1¤Ä¤òÁª¤Ó¡¢ºÇ¸å¤Ë¡ÖºÎÅÀ³«»Ï¡×¤ò²¡¤·¤Æ¤¯¤À¤µ¤¤¡£

¡ÚÌäÂê 1 ¡Û

ËÜË®¤Ëºßα¤¹¤ë³°¹ñ¿Í¡Ê²¾¾åΦ¤Îµö²ÄËô¤Ï¾åΦ¤ÎÆÃÎã¤Ë¤è¤ê¾åΦ¤Îµö²Ä¤ò¼õ¤±¤Æ¤¤¤ë¼Ô¤ò½ü¤¯¡£¡Ë¤ÎºÆÆþ¹ñ¤Îµö²ÄµÚ¤ÓËÜË®¤Ëºßα¤¹¤ë³°¹ñ¿Í¤Î¤ß¤Ê¤·ºÆÆþ¹ñ¤Îµö²Ä¡Ê½ÐÆþ¹ñ¤Î¸øÀµ¤Ê´ÉÍý¤Î¤¿¤áºÆÆþ¹ñ¤Îµö²Ä¤òÍפ¹¤ë¼Ô¤ò½ü¤¯¡£¡Ë¤Ë´Ø¤¹¤ë¼¡¤Îµ­½Ò¤Î¤¦¤Á¡¢Àµ¤·¤¤¤â¤Î¤ò¤¹¤Ù¤ÆÁª¤Ó¤Ê¤µ¤¤¡£¡Ê¿··¿¥³¥í¥Ê¥¦¥¤¥ë¥¹´¶À÷¾É¤Ëȼ¤¦ÆÃÎãÁ¼ÃÖ¤ò½ü¤¯¡£¡Ë
a. ËÜË®¤Ëºßα¤¹¤ë³°¹ñ¿Í¡ÊÆÃÊ̱ʽ»¼Ô¤ò½ü¤¯¡£¡Ë¤Ë´Ø¤·¡¢ºÆÆþ¹ñ¤Îµö²Ä¡Ê¤ß¤Ê¤·ºÆÆþ¹ñ¤Îµö²Ä¤ò½ü¤¯¡£¡Ë¤ÎÍ­¸ú´ü´Ö¡ÊÍ­¸ú´ü´Ö¤Î±äŤεö²Ä¤ò½ü¤¯¡£¡Ë¤Ï¡¢µö²Ä¤Î¸úÎϤ¬À¸¤¸¤ë¤È¤µ¤ì¤ëÆü¤«¤é°ìÄê¤Î´ü´Ö¤òͤ¨¤Ê¤¤ÈÏ°ÏÆâ¤Ç·èÄꤵ¤ì¤ë¤¬¡¢¤½¤Î°ìÄê¤Î´ü´Ö¤È¤Ï5ǯ¤Ç¤¢¤ë¡£
b. ËÜË®¤Ëºßα¤¹¤ë³°¹ñ¿Í¤¬¤½¤Îºßα´ü´Ö¤ÎËþλ¤ÎÆü°ÊÁ°¤ËËÜË®¤ËºÆ¤ÓÆþ¹ñ¤¹¤ë°Õ¿Þ¤ò¤â¤Ã¤Æ½Ð¹ñ¤·¤è¤¦¤È¤¹¤ë¤È¤­¤Ï¡¢½ÐÆþ¹ñºßα´ÉÍýģĹ´±¤¬¤½¤Î¼Ô¤Î¿½ÀÁ¤Ë´ð¤Å¤­ºÆÆþ¹ñ¤Îµö²Ä¤òÍ¿¤¨¤ë¤³¤È¤¬¤Ç¤­¡¢Åö³ºµö²Ä¤Ï¤¹¤Ù¤Æ°ì²ó¸Â¤ê¤ÎºÆÆþ¹ñ¤Îµö²Ä¤È¤Ê¤ë¡£
c. ÃæÄ¹´üºßα¼Ô¤ÇÍ­¸ú¤Êι·ô¡ÊÆṉ̃ι¹Ô¾ÚÌÀ½ñ¤ò½ü¤¯¡£¡Ë¤ò½ê»ý¤¹¤ë¼Ô¤¬¡¢ºßᥫ¡¼¥É¤òÄ󼨤·¤Æ¡¢Ë¡Ì³¾ÊÎá¤ÇÄê¤á¤ë¤È¤³¤í¤Ë¤è¤ê¡¢Æþ¹ñ¿³ºº´±¤ËÂФ·¡¢ºÆ¤ÓÆþ¹ñ¤¹¤ë°Õ¿Þ¤òɽÌÀ¤·¤Æ½Ð¹ñ¤¹¤ë¤È¤­¤Ï¡¢ºÆÆþ¹ñ¤Îµö²Ä¤ò¼õ¤±¤¿¤â¤Î¤È¤ß¤Ê¤µ¤ì¤ë¡£

¡ÚÌäÂê 2 ¡Û

"¼¡¤Î±Ñʸ¤Ï¡¢±Ñ¹ñ¤Î¥¨¥¤¥Ü¥óÀî¤ÎÂßÀÚ¤ê¥ê¥Ð¡¼¥¯¥ë¡¼¥º¤Î°ÆÆâ¡ÊÈ´¿è¡Ë¤Ç¤¢¤ë¡£°Ê²¼¤Î±Ñʸ¤ÎÆâÍÆ¤Ë¹çÃפ·¤Æ¤¤¤Ê¤¤¤â¤Î¤À¤±¤ò¤¹¤Ù¤ÆÁª¤ó¤Ç¤¤¤ë¤â¤Î¤Ï¤É¤ì¤«¡£

Liability for operation : We make every effort to ensure that departures and arrivals are on time but cannot be liable for any special expenses incurred by the hirer or caused by delays beyond our control. There may be occasions when the vessels are restricted in their operation due to the speed and or flow of the river. On occasions when a cruise has to be shortened or cancelled, either an appropriate proportion of the fee will be charged or refunded in total.

Food and Drink : You are welcome to bring your own food and drink onboard any Private Charter, though responsibility for setting up, clearing away, waste and disposal remains solely with the hirer.

Wheelchairs : Unfortunately, the design of our heritage fleet of vessels prevents them from accommodating wheelchairs onboard. Wheelchairs and mobility aids may be left ashore, and every assistance will be provided to those who have limited mobility to get them safely onboard.

(¥¢) Àî¤Îή¤ì¤Î±Æ¶Á¤Ç¥¯¥ë¡¼¥ºÁ¥¤Î±¿¹Ò»þ´Ö¤¬Ã»½Ì¤µ¤ì¤¿¾ì¹ç¤Ç¤â¡¢Á¥²ñ¼Ò¤Ï¥¯¥ë¡¼¥ºÂå¶â¤Î¸º³Û¤ò¤·¤Ê¤¤¡£
(¥¤) ¥¯¥ë¡¼¥ºÁ¥¤Ø¤Î°û¿©Êª¤Î»ý¤Á¹þ¤ß¤Ï¼«Í³¤Ç¤¢¤ë¤¬¡¢¤ªµÒÍͤÏÊÌÅÓ»ý¤Á¹þ¤ßÎÁ¶â¤ò»Ùʧ¤ï¤Ê¤±¤ì¤Ð¤Ê¤é¤Ê¤¤¡£
(¥¦) ¼Ö°Ø»Ò¤äÊâ¹ÔÊä½õÍѶñ¤Ê¤É¤òÁ¥Æâ¤Ë»ý¤Á¹þ¤à¤³¤È¤Ï¤Ç¤­¤Ê¤¤¤¬¡¢¤½¤ì¤é¤òɬÍפȤ¹¤ë¤ªµÒÍͤ¬°ÂÁ´¤Ë¾èÁ¥¤Ç¤­¤ë¤è¤¦¤¢¤é¤æ¤ë²ð½õ¤¬Ä󶡤µ¤ì¤ë¡£"
(¥¢)(¥¤)
(¥¢)(¥¦)
(¥¤)(¥¦)
(¥¢)(¥¤)(¥¦)

¡ÚÌäÂê 3 ¡Û

¼¡¤ÎÅÔ»Ô¥³¡¼¥É¤È¶õ¹Á¥³¡¼¥É¤ÎÁȤ߹ç¤ï¤»¤Î¤¦¤Á¡¢¸í¤Ã¤Æ¤¤¤ë¤â¤Î¤Ï¤É¤ì¤«¡£
£Î£Ù£Ã ¡½ £Ì£Ç£Á
£Ì£Ï£Î ¡½ £Ì£Ç£×
£Ó£Å£Ì ¡½ £É£Ã£Î
£Ì£Á£Ø ¡½ £Ï£Ò£Ä

¡ÚÌäÂê 4 ¡Û

"¼¡¤Î±Ñʸ¤Ï¡¢¥ª¡¼¥¹¥È¥é¥ê¥¢¤Î¥Û¥¨¡¼¥ë¥¦¥©¥Ã¥Á¥ó¥°¥¯¥ë¡¼¥º¤Î°ÆÆâ¡ÊÈ´¿è¡Ë¤Ç¤¢¤ë¡£ËÜÊ¸Ãæ¤Î¶õÍó ­¢ ¤ËÆþ¤ëºÇ¤âŬÀÚ¤Êñ¸ì¤Ï¼¡¤Î¤¦¤Á¤É¤ì¤«¡£

Cruises are subject to cancellation due to weather and other operational requirements. If your cruise is cancelled by the operator, passengers may reschedule another whale watching cruise in the same season or ­¢ a refund from the original place of purchase."
1.claim
2.complain
3.issue
4.pay

¡ÚÌäÂê 5 ¡Û

¼¡¤Î±Ñʸ¤Ï¡¢¤¢¤ë¥¯¥ë¡¼¥º²ñ¼Ò¤ÎͽÌó¤Ë´Ø¤¹¤ë¾ò·ï½ñ¡ÊÈ´¿è¡Ë¤Ç¤¢¤ë¡£±Ñʸ¤ÎÆâÍÆ¤«¤é¡¢Âç¿Í 1 ̾ 2,000 ¥É¥ë¤Î¥¯¥ë¡¼¥ºÂå¶â¤òÁ´³Û»Ùʧ¤¤¸å¡¢½Ð¹Ò¡Ê¾èÁ¥¡ËÆü¤Î29 ÆüÁ°¤Ë¥¯¥ë¡¼¥º²ñ¼Ò¤Ë¼è¤ê¾Ã¤·¤¿¾ì¹ç¡¢¥¯¥ë¡¼¥º²ñ¼Ò¤«¤é¤ÎÊÖ¶â³Û¤ÇÀµ¤·¤¤¤â¤Î¤Ï¼¡¤Î¤¦¤Á¤É¤ì¤«¡£

Cancellations and Refunds:
If you or anyone travelling with you, wishes to cancel your/his cruise, you must immediately give notice in writing to us or your travel agent so that he or she can contact
us. The cruise will only be deemed cancelled from the date we actually receive your written notice of cancellation from your travel agent.
The following cancellation charges will then apply.

Days Prior to Cruise Departure Cancellation Charges
151 or more days deposit is refundable
150-70 days loss of deposit
69-46 days 25% of fare
45-31 days 50% of fare
30-15 days 75% of fare
14 days or less 100% of fare
500 ¥É¥ë
1,000 ¥É¥ë
1,500 ¥É¥ë
2,000 ¥É¥ë